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Beware of scammers posing as HSBC Life staff or financial adviser representatives (FA reps), claiming to act on behalf of the Monetary Authority of Singapore (MAS). Please note individuals listed on the Register of Representatives are not from MAS. HSBC Life staff or FA reps will never call customers on behalf of MAS, ask customers to transfer money to MAS, or ask customers to transfer money to any account over the phone. You may refer to the payment instructions available on policy letters or our website for premium payment modes.
If you receive such calls, please contact our Customer Care hotline at (65) 6880 4888, between 09:00 and 17:00 from Monday to Friday (exclude public holidays).