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Contact us

Find out how to get in touch with us.

We're here for you

You can reach us by phone or email. You can also visit us at our customer service centre, or simply write to us at our registered office address.

By phone

Phone: +65 6880 4888

Our hotline is open 9am to 5pm Mondays to Fridays (except on public holidays).

By email

For life insurance enquires:

For general insurance enquiries: cc.gi@mail.hsbc.com.sg

 

For health insurance enquiries: cc.h@mail.life.hsbc.com.sg

 

For feedback and complaints: hsbclife_cares@hsbc.com.sg

Customer service centre

38 Beach Road #03-11

South Beach Tower

Singapore 189767

Registered office

10 Marina Boulevard

Marina Bay Financial Centre

Tower 2 Level 48-01

Singapore 018983

More help and support

Find out how to contact us if you have questions about our insurance products, or need help with your policy.
Learn about the process of filing a claim, where to find the forms you need, and how to contact us if you need assistance.
Find out ways to pay your insurance premiums, easily and conveniently.
Stay informed and join the conversation